Customer Relations Representative - State Farm Agent Team Member
Full Time • Akron, PA
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
With 30 years in business, I’ve built a team of four dedicated professionals who share my commitment to delivering exceptional service and trusted guidance to our customers. We go beyond selling policies — our focus is on helping clients make informed decisions and choose the coverage that truly meets their needs.
With 30 years in business, I’ve built a team of four dedicated professionals who share my commitment to delivering exceptional service and trusted guidance to our customers. We go beyond selling policies — our focus is on helping clients make informed decisions and choose the coverage that truly meets their needs.
We offer a range of benefits including paid licensing, a Simple IRA, flexible time off, bonuses, and commissions. I hold a degree in Economics and am actively involved in our community through organizations like the Collision Education Foundation, Akron Day in the Park, local food drives, and the Ephrata High School internship program.
Our beautiful office provides a welcoming and professional environment, with plenty of natural light and private offices for each team member. We take the time to educate and support our staff, offering valuable partnerships, training, and product knowledge to set them up for success. The average team member stays with us for 5–8 years, a reflection of the supportive and collaborative environment we’ve created. I often close the office to treat the team to lunch, and we work closely together to achieve our goals.
If you’re passionate about helping others, eager to grow your career, and want to be part of a team that values professionalism, collaboration, and continuous learning, this could be the perfect place for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Christine Flomerfelt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation:
Base salary of 40-45k + commission. Average commissions can amount an additional 15-40k+ annually.
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Base salary of 40-45k + commission. Average commissions can amount an additional 15-40k+ annually.
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Akron PA .
- Our office is open 9-5 monday - friday .
- I have been a State Farm agent since 1995.
- We currently have 4 team members at our agency.
- Our agency has received awards including: Ambassador Travel, Legion of Honor, Golden Triangle, and Bronze Tablet
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none